Medepia SAP Customer Portal runs integrated with SAP and is developed aiming to transport the relations between companies and their work partners into SAP through contemporary Web technologies. Being able to accessed from everywhere and anytime, it is possible to follow and check over the input data transiently. Customers are able to access the needed information such as Stock, Delivery, and Accounting, and to follow the each step in details of those processes. All services are evaluated through Complaint/Suggestion Advice forms. Instant Messaging is another option to keep in touch in order to fortify the bridges between companies and work partners.